Unison Health Plan

Unison
Unison Plaza
1001 Brinton Road
Pittsburgh, PA 15221

Departments:

*Administrative Offices*
State	Phone	Fax	TTY	Hours of Business
Delaware	302.429.7800	N/A	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Ohio	877.8UNISON	N/A	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Pennsylvania	412.858.4000	N/A	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
South Carolina	803.798.6210	N/A	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Tennessee / Arkansas / Mississippi	901.737.7095	N/A	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)
Washington, D.C.	877.856.6444	N/A	N/A	8 a.m. - 5:30 p.m. (EST) Monday - Friday (unless noted)

Member Services
Plan	Phone	Fax	TTY	Hours of Business
Arkansas
Unison Advantage (Medicare)	800.290.4009	412.457.1550	888.616.0021	8 a.m.-8 p.m., 7 days per week, (From March 2-Nov. 14, you may receive our messaging service on weekends and holidays)
Delaware
Unison Health Plan (Medicaid)	877.877.8159	412.457.1550	888.616.0021	8 a.m - 5 p.m.(EST) Monday - Friday (unless noted)
Mississippi
Unison Advantage (Medicare)	800.290.4009	412.457.1550	888.616.0021	8 a.m.-8 p.m., 7 days per week, (From March 2-Nov. 14, you may receive our messaging service on weekends and holidays)
Ohio
Unison Advantage (Medicare)	800.290.4009	412.457.1550	888.616.0021	8 a.m.-8 p.m., 7 days per week, (From March 2-Nov. 14, you may receive our messaging service on weekends and holidays)
Unison Health Plan (Medicaid)	800.895.2017	866.546.0890	888.616.0021	7 a.m - 7 p.m. (EST) Monday - Friday (unless noted)
Pennsylvania
Unison Advantage (Medicare)	800.290.4009	412.457.1550	888.616.0021	8 a.m.-8 p.m., 7 days per week, (From March 2-Nov. 14, you may receive our messaging service on weekends and holidays)
Unison MedPLUS (Medicaid)	800.414.9025	412.457.1374	888.616.0021	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Kids	800.414.9025	412.457.1374	888.616.0021	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison aB	800.414.9025	412.457.1374	888.616.0021	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
South Carolina
Unison Health Plan (Medicaid)	800.414.9025	866.546.0889	888.616.0021	8 a.m - 5 p.m. (EST) Monday - Friday (unless noted)
Tennessee
Unison Advantage (Medicare)	800.290.4009	412.457.1550	888.616.0021	8 a.m.-8 p.m., 7 days per week, (From March 2-Nov. 14, you may receive our messaging service on weekends and holidays)
Unison Health Plan (Medicaid)	800.414.9025	866.546.0889	888.616.0021	8 a.m - 5 p.m. (CST) Monday - Friday (unless noted)
Washington, D.C.
Unison (Medicaid)	800.701.7192	N/A	888.616.0021	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Alliance	800.701.7192	N/A	888.616.0021	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)

Provider Services
Plan	Phone	Fax	TTY	Hours of Business
Arkansas
Unison Advantage (Medicare)	800.600.9007	412.524.6777	N/A	8 a.m - 5 p.m. (CST) Monday - Friday (unless noted)
Delaware
Unison Health Plan (Medicaid)	800.600.9007	866.915.0309	N/A	8 a.m - 5 p.m. (EST) Monday - Friday 7 days a week
Mississippi
Unison Advantage (Medicare)	800.600.9007	412.524.6777	N/A	8 a.m - 5 p.m. (CST) Monday - Friday (unless noted)
Ohio
Unison Advantage (Medicare)	800.600.9007	877.877.7697	N/A	8 a.m - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Health Plan (Medicaid)	800.600.9007	877.877.7697	N/A	8 a.m - 5 p.m. (EST) Monday - Friday (unless noted)
Pennsylvania
Unison Advantage (Medicare)	800.600.9007	412.457.1396	N/A	8 a.m - 5 p.m. (EST) Monday - Friday (unless noted)
Unison MedPLUS (Medicaid)	800.600.9007	412.457.1396	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Kids	800.600.9007	412.457.1396	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison aB	800.600.9007	412.457.1396	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
South Carolina
Unison Health Plan (Medicaid)	800.600.9007	866.657.9443	N/A	8 a.m - 5 p.m. (EST) Monday - Friday (unless noted)
Tennessee
Unison Advantage (Medicare)	800.600.9007	412.524.6777	N/A	8 a.m - 5 p.m. (CST) Monday - Friday (unless noted)
Unison Health Plan (Medicaid)	800.600.9007	866.524.6777	N/A	8 a.m - 5 p.m. (CST) Monday - Friday (unless noted)
Washington, D.C.
Unison (Medicaid)	800.600.9007	N/A	N/A	8 a.m - 5 p.m. (CST) Monday - Friday (unless noted)
Unison Alliance	800.600.9007	N/A	N/A	8 a.m - 5 p.m. (CST) Monday - Friday (unless noted)

Utilization Management
Plan	Phone	Fax	TTY	Hours of Business
Arkansas
Unison Advantage (Medicare)	877.333.3457	866.839.4066	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)
Delaware
Unison Health Plan (Medicaid)	800.366.7304	877.877.8391	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Mississippi
Unison Advantage (Medicare)	877.333.3457	866.839.4066	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)
Ohio
Unison Advantage (Medicare)	877.333.3457	866.839.4066	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Health Plan (Medicaid)	800.366.7304	866.839.6454	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Pennsylvania
Unison Advantage (Medicare)	877.333.3457	866.839.4066	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison MedPLUS (Medicaid)	800.366.7304	412.457.1351	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Kids	800.366.7304	412.457.1351	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison aB	800.366.7304	412.457.1357	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
South Carolina
Unison Health Plan (Medicaid)	800.366.7304	866.841.9338	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Tennessee
Unison Advantage (Medicare)	877.333.3457	866.839.4066	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)
Unison Health Plan (Medicaid)	800.366.7304	888.869.3118	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)
Washington, D.C.
Unison (Medicaid)	800.366.7304	877.881.8826	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Alliance	800.366.7304	877.881.8826	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)

Durable Medical Equipment (DME)
Plan	Phone	Fax	TTY	Hours of Business
Arkansas
Unison Advantage (Medicare)	877.333.3457	866.839.4067	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)
Delaware
Unison Health Plan (Medicaid)	800.366.7304	877.877.8391	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Mississippi
Unison Advantage (Medicare)	877.333.3457	866.839.4067	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)
Ohio
Unison Advantage (Medicare)	877.333.3457	866.836.4067	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Health Plan (Medicaid)	800.366.7304	866.839.8058	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Pennsylvania
Unison Advantage (Medicare)	877.333.3457	866.836.4067	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison MedPLUS (Medicaid)	800.366.7304	412.457.1350	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Kids	800.366.7304	412.457.1350	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison aB	800.366.7304	412.457.1350	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
South Carolina
Unison Health Plan (Medicaid)	800.366.7304	866.841.9338	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Tennessee
Unison Advantage (Medicare)	877.333.3457	866.839.4067	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)
Unison Health Plan (Medicaid)	800.366.7304	888.839.4068	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)
Washington, D.C.
Unison (Medicaid)	N/A	877.881.8826	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Alliance	N/A	877.881.8826	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)

Care Management
Plan	Phone	Fax	TTY	Hours of Business
All Unison plans	800.508.2581	877.215.9811	800.473.0989	8 a.m. - 5 p.m. Monday - Friday (unless noted)

Special Needs Unit (SNU)
Plan	Phone	Fax	TTY	Hours of Business
All Unison plans	877.844.8844	877.215.9811	800.473.0989	8 a.m. - 5 p.m. Monday - Friday (unless noted)

Early and Periodic Screening, Diagnosis and Treatment (EPSDT)
Plan	Phone	Fax	TTY	Hours of Business
All Unison plans	800.377.2142	412.457.1377	800.473.0989	8 a.m. - 5 p.m. Monday - Friday (unless noted)

Pharmacy
Plan	Phone	Fax	TTY	Hours of Business
Arkansas
Unison Advantage (Medicare)	877.651.2217	866.639.7785	N/A	8 a.m. - 6 p.m. (CST) Monday - Friday (unless noted)
Mississippi
Unison Advantage (Medicare)	877.651.2217	866.639.7785	N/A	8 a.m. - 6 p.m. (CST) Monday - Friday (unless noted)
Ohio
Unison Advantage (Medicare)	877.651.2217	866.639.7785	N/A	8 a.m. - 6 p.m. (EST) Monday - Friday (unless noted)
Unison Health Plan (Medicaid)	877.651.2217	866.639.7785	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Pennsylvania
Unison Advantage (Medicare)	877.651.2217	866.639.7785	N/A	8 a.m. - 6 p.m. (EST) Monday - Friday (unless noted)
Unison MedPLUS (Medicaid)	877.651.2217	866.639.7785	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison Kids	877.651.2217	866.639.7785	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Unison aB	877.651.2217	866.639.7785	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
South Carolina
Unison Health Plan (Medicaid)	877.651.2217	866.639.7785	N/A	8 a.m. - 5 p.m. (EST) Monday - Friday (unless noted)
Tennessee
Unison Advantage (Medicare)	877.651.2217	866.639.7785	N/A	8 a.m. - 6 p.m. (CST) Monday - Friday (unless noted)
Unison Health Plan (Medicaid)	877.816.1680	888.434.5523	N/A	8 a.m. - 5 p.m. (CST) Monday - Friday (unless noted)

Fraud and Abuse
Plan	Phone	Fax	TTY	Hours of Business
All States
All Unison plans	877.766.3844	N/A	N/A	24/7/365

Interactive Voice Response Line
State	Phone	Fax	TTY	Hours of Business
All Unison plans	888.586.4766	N/A	N/A	24/7/365